THE SPEARHEAD ADVISORY

The Spearhead Advisory provides bespoke wide range of multi-disciplinary but seamless, holistic and complementary business solutions.  The following are the specific services provided by The Spearhead Advisory:

 

STRATEGY FORMULATION, IMPLEMENTATION, MONITORING AND EVALUATION

We provide services in Strategy Formulation/Development, Implementation, Monitoring and Evaluation. Our consultants specializing in Strategy are highly experienced and trained.  Some of our Strategy experts are Palladium Kaplan-Norton Balanced Scorecard Certified Graduates, the ONLY BSC Certification Programme endorsed by the creators of the Balanced Scorecard, Robert Kaplan and David Norton.

 

BUSINESS PROCESS RE-ENGINEERING

Our team of BPR is highly experienced and qualified in this area. Some of our consultants have BPR related qualifications such as Certified Business Analysis Professional (CBAP), Open Group Architecture Framework and Informatics to name a few.

 

LARGE-SCALE SURVEYS AND RESEARCH, INCLUDING BUT NOT LIMITED TO:

 Customer Satisfaction Surveys

 Employee Perception Surveys

 Organisational Climate and Culture Surveys

 Employee Satisfaction Surveys

 Impact Assessment Surveys

 HIV and AIDS prevalence Surveys

 Knowledge, Attitude, Behaviour and Perception (KABP) Surveys

 Innovation, Learning and Knowledge Management Readiness Surveys

 Organisational Change Readiness Survey

 

ORGANISATIONAL DEVELOPMENT AND HUMAN RESOURCES

 Development of HR procedures, policies, regulations

 Skills audits

 Job evaluations; job grading and job profiling

 Performance Management

 Talent retention and succession planning

 HR strategy development

 Diversity management

 Change Management

 Organizational Structure Development

 Team building/ team effectiveness

 Culture and Climate Surveys

 Change Management

 

SERVICE DELIVERY IMPROVEMENT (BATHO PELE) , INSTITUTIONAL PERFORMANCE AND TURNAROUND STRATEGIES

 Standard Operating Procedures (SOP) development

 Business Process Re-engineering / Performance Improvement / Turnaround

 Operational due diligence

 Programme and Project Management

 Monitoring and Evaluation

Copyright © 2014 - The Spearhead Group. All Rights Reserved.  The Spearhead Group Company Reg. 2012/101599/07. Telephone number: 011 318 8014

Head Office: Gauteng  Physical Addresses: 2 Frederick Road, Noordwyk, Midrand   |   Postal Address: P.O Box 1988, Sunninghill, 2157